GOLDEN SUN, PLATINUM MARINA
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my heritage
The history of Vilamoura Marina has been marked by innovations, expansions and modernisations that have consolidated it as a tourist and nautical reference in Portugal.
A NEVER-ENDING
COMMITMENT
Vilamoura Marina was the pioneer in Portugal and today it is still what it always was: the largest Marina in Portugal, voted the best, time after time, by the Publituris Portugal Trade Awards. These awards have only been possible because “our” Marina kept growing and developing, keeping step with the changing needs of clients and adapting in order to be able to respond to the growing demands of its users.
Additionally, at Vilamoura Marina, we have made a firm commitment to offer the highest standards of service and hospitality. The supply of clear and useful information is an important part of that service. We would like to extend a warm welcome to everyone, to wish everyone an excellent stay, and we trust that the winds will continue to blow in our favour.
OUTSTANDING STANDARDS FOR OUTSTANDING CLIENTS
Vilamoura Marina, was one of the first marinas to get certified for ISO 14001 and ISO 9001 Quality and Environment Certification, together with European certification Blue Flag for Marinas and 5 anchors distinction by the Yacht Harbor Association (TYHA).
In 2020, was elected for the eleventh consecutive year, the Best Portuguese Marina by Publituris Portugal Trade Awards. Won the international title “Marine of Distinction” for having received, consecutively, in the triennium of 2015-2017 the award of Best International Marina, awarded by the Yatch Harbor Association and elected for Best International Marina in 2019, 2020, 2021 and 2022 also by TYHA.
Achieving this accreditation means achieving an extremely high evaluation score in all the criteria, namely space ambiance; planning; policies & procedures; Customer Service; environment; water facilities and infrastructure; and onshore facilities and infrastructure, with a rigorous auditing process that includes on-site assessments, compliance with local and regional regulations, member satisfaction surveys, concierge services, premium facilities and much more.
In 2023, Vilamoura Marina became the first Portuguese marina to receive the 5 Gold Anchor Platinum certification accredited by The Yacht Harbour Association, the industry’s highest honour from this oldest association.
ENVIRONMENTAL CERTIFICATIONS
The Marina de Vilamoura, S.A. has an Environment and Quality Management System (SGQA) implemented and certified by Norms ISO 14001, since July 2002, and ISO 9001 since August 2004. This means that the Marina applies practices to monitor its activities in a rigorous way, with the aim of minimising its related environmental impact, and that it adopts procedures for the continual improvement of the services it provides and the satisfaction of its customers, and that these practices are internationally recognised.
The effectiveness of the SGQA is regularly put to test in internal audits and in periodical external checks by an appropriate body, duly accredited for the purpose, the SGS – ICS, in which the system is evaluated with the aim of guaranteeing that the work of the Vilamoura Marina is carried out in a way that meets the requirements of these two key norms. It should be stressed that this process of certification covers not only the management and work of the Vilamoura Marina but also the management of the Falésia Beach (Rocha Baixinha) and Vilamoura Beach (Marina Beach).
The certifications ISO 14001 (Environment) and ISO 9001 (Quality), together with the European Blue Flag for Marina’s and Recreational Harbours (awarded to the Vilamoura Marina since 2001) demonstrate the success of the policy adopted by the management of Vilamoura Marina, thus contributing to make Vilamoura a tourism destination that offers high standards of environmental quality to all its visitors.
Environment
The success of all these initiatives depends on the collaboration of everyone who comes here. Vilamoura Marina makes a point of reminding those who arrive here, carried by the winds and the tides, as well as those who are already here, about the ways in which everyone can contribute to this cause.
Your help is essential if we are to continue to honour our commitment to preserving our natural heritage, so that we can continue to benefit from it!
The Algarve coastline deserves such care and attention. Its natural beauty, the different habitats and the countless species of wildlife are values that have to be preserved by everyone, especially by those who pursue nautical activities.
Policy on Quality and the Environment
The policy of Marina de Vilamoura, S.A. concerning Quality and the Environment is founded on a commitment by the entire organisation towards conducting the management and operation of Vilamoura Marina, as well as Rocha Baixinha Beach (Falésia Beach) and Vilamoura Beach (Marina Beach), within the strictest environmental preservation demands, avoiding pollution and minimising any impacts on the environment.
You can download Vilamoura Marina’s Policy on Quality and the Environment here.
Blue Flag
The Blue Flag for Marina’s and Recreational Harbours was awarded to Vilamoura Marina for the first time in 1988, and every year consecutively since 2001.
You can find more information about this award on the website of the Blue Flag Association.
Would you like to make your boat more ecological? Did you know that your boat can also display the Blue Flag?
Find out how: you can get information at the Marina Reception or on the website of the Blue Flag Association.
OPERATING
REGULATIONS
The Marina Regulations are not just a document, but a guarantee that the fundamental rules for the best experience are a reality for all those who visit us.
This regulation is currently under revision.
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